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As these product reviews illustrate, JJ's House sells top-quality formal dresses. With thousands of dresses to choose from, every woman can find a dress that will be just right for her event. Our customer service team is ready to answer any questions you might have, from pre-purchase dress selection to final delivery of your dress.
What is JJ’s House?
While bargain pricing does spark some quality concerns, JJ‘s House has won over followers across social media for glam looks without buyers remorse. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. JJ’sHouse has a wide selection of unique JJ’sHouse dresses that can be used for both brides and bridesmaids alike. Shoppers can browse a variety of styles ranging from traditional princess dresses to more modern cuts and designs. When it comes to dresses, brides spend, on average, about $1,357 on their dresses.
JJ’s House Mother of The Bride Dresses Review
We suggest that you can send item ID or link to us via We are more than willing to check the delivery time for you. Founded in 2010, JJ's House has over 13 years of experience in meeting the needs of online wedding, prom, and other special occasion dress purchasers. Recognized as a Google Trusted store, JJ's House earned a good rating for good quality products and excellent customer service. When you purchase from JJ's House, you are buying from an established merchant who cares about your customer experience. You will always find outstanding products at JJ's House. All the dresses sold on JJ's House's site are authentic designer dresses.
Who does JJ’s House ship with?
Super dramatic in design, this glittery number is comprised of sequin appliques from top to bottom. The sleeves themselves are made out of see-through mesh, which offers a slight peek-a-boo effect. High school students usually use it as an opportunity to dress to the nines. Featuring a gorgeous lace applique positioned on the sleeves and decolletage, the mesh underlay of the top provides some modesty to the scoop neckline of the dress. It’s offered in a knee-length cut, which is considered more casual compared to dramatic trains.
Does JJ’s House accept returns?
In the mix of pinned beauty tutorials, jewelry recommendations, and fancy shoes, fantasy dresses are quite common in the average Pinterest mood board. Their jaw-dropping designs have caught the attention of several fashionistas, as the brand’s Instagram account boasts a 621k following. They’re also featured in a couple of wedding magazines, including The Knot and Brides. Prom is a once-in-a-lifetime experience — and that’s the issue. Prices for these dresses range from $70 to $300 and come in sizes that are inclusive of all bodies.
The price is very good for such a high quality garment. My only criticism is that the dress arrived in a tiny box . However, once hung and carefully ironed the dress is perfect in every way.Overall, well done JJ’s house. I have bought a dress previously from JJ’s and it will be my first choice again for further special events. JJ’sHouse wedding dresses take 11 to 13 days to make starting from the day the order is placed, while other JJ’sHouse dresses take about 6 to 11 days to make.
My order was a custom made MOB dress
Please click here to register your new account. Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person. At the end of the day, JJ‘s House delivers gorgeous formal style options that are incredibly wallet-friendly.
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So, we applied for a priority of your refund. Your kind understanding will be highly appreciated.We hope that you could understand that we are not making any excuse to not refund the money to you. We are just the intermediate bridge between our customers and our other departments.

Absolutely disgusting returns policy
Standard shipping time to the US can take up to 10 business days. In terms of processing your order, if an item is made-to-order, customers should allow up to 9-11 days for processing and tailoring time. We think is, but we would proceed with caution due to some negative JJ’s House reviews surrounding customer service and the return policy. Thanks for your review here.We apologize for the inconvenience caused and would like to address it promptly.
The customer service is unpredictable enough to make customers think twice before they even begin to consider using JJ’s House because of its affordability. JJ’s House does not provide any kind of buyer protection for its customers, which inevitably increases the likelihood of customers being taken advantage of. JJ’s House continues to hold a reputation for being a low-quality, disappointing, and unprofessional online retailer. After reviewing several responses from JJ’s House, it was clear that their customer service is mediocre at best.
While they provide trendy dresses, the quality of their items, poor customer service, and inconsistency outweigh their affordable prices. JJ’s House is a famous Hong Kong online retailer that specializes in selling wedding dresses, special event gowns, and other formal attire. Their complicated shipping process and return policy leave customers guessing whether they will receive their order at all. We are gald that you are interested in our dresses. Normally it takes days to prepare wedding dresses and 3-6 days for expedited shipping.
To cancel your order, you must first submit a return request in the “My Orders” section of the webpage or Contact JJ’s House directly within 14 days of receiving your order. Additionally, you must provide a valid reason for return and photos. Gain trust and grow your business with customer reviews. 79 days after I canceled my order I finally see the amount credited to my checking account.
Unpaid orders will be cancelled automatically in 5 days." I chose to order my daughter’s prom dress using the bespoke measurement service. It arrived as promised (2/3 weeks) and is perfect. Excellent quality, the website is not misleading here, the colour is as seen, and the sizing is spot on.
There were hidden charges like restocking fee, coupon etc. absolutely ridiculous - won’t recommend it to anyone. The ball gown I bought is beautiful, well wrote more then the $56 I paid for it. The 3 piece suit I bought is beautiful and fit me husband perfect, I measured him and compared it to the sizes online. Will be buying more dresses and my husband has already picked out another suit.
Their shipping options and commitment to customer satisfaction will help you get the JJ’sHouse dresses and shoes you need quickly and affordably. Another potential issue that shoppers may be anxious to learn about in JJ’sHouse reviews is whether the company engages in false or deceptive advertising. Many online shoppers are dismayed to learn they have been duped when their orders arrive in the mail.
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